Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at SophieElizabethWeddings@gmail.com.

Ordering

We would always advise you to as we only have a specific amount of production slots per month but if your not quite sure pop us a message.

Changes may be possible depending on the stage of production. Contact us immediately, and we'll do our best to accommodate your request.

Our standard turnaround time is 4-6 weeks. However, this can vary based on the complexity of the order and customisation requirements.

Uncategorized

If it's ready to purchase then go ahead and purchase via our website.  If it's a bespoke package then pop us an email and we can create a custom lising on the website.

One all 'proofs' have been agreed then turnaround time is usually 6-8 weeks after.

Once we recieve your order you will receive an email with some instructions,  once these steps are complete you will receive your 'proof' via email within 3 working days.